Privacy Policy

Information We Collect

We collect information you provide directly — such as your name, email, phone number, delivery addresses, and payment details — as well as usage data like pages visited and products viewed.

How We Use Your Information

Your information is used to process orders, arrange delivery, provide customer support, personalize your experience, and send service updates. Seller information is additionally used for verification and payouts.

Sharing of Information

We share data only as needed to operate the marketplace — with sellers (to fulfil your orders), logistics partners (to deliver them), and payment processors (to complete transactions). We do not sell your personal data.

Data Security

All transactions are encrypted and processed through secure payment gateways. We apply industry-standard safeguards to protect your account information.

Your Choices

You may update your account details at any time, opt out of marketing communications, or request deletion of your data by writing to support.citibazar@gmail.com.

Contact

Questions about this policy? Email us at support.citibazar@gmail.com.